Author: lhmh-web

Top developer LH Mall & Hotel Group invests over 2 billion baht to open “Grande Centre Point Surawong” in the heart of Bangkok in Q4

As tourism further blossoms in Bangkok, one of the most visited tourist destinations in the world, visitors can enjoy the city lifestyle that perfectly integrates with culture with the opening of the Grande Centre Point Surawong on November 25, 2023.

All eyes are on industry leader LH Mall & Hotel Group, which has recently announced the opening of the Grande Centre Point Hotel, a refined oasis tucked at the heart of Bangkok offering a true taste of Thailand through grand hospitality and practical functionality.

“It is well recognized that Bangkok is a well-known tourist destination with a diverse racial and creative culture. Surawong District, one of Bangkok’s major commercial districts, offers a wide range of outstanding architecture of homes and buildings that blend traditional Thai structures with European-inspired designs. The main road connects many business roads, including Silom Sathorn and Charoenkrung Road. The Surawong district features a wide range of architectural styles, ranging from the novel era to colonial to modern and after-modern. It is a place where Eastern and Western cultures harmoniously coexist,” the hotel group stated.


Grande Centre Point Hotel is a quality Thai hotel managed by LH Mall & Hotel, a subsidiary of Thailand’s top company Land & House, known for providing top-level customer satisfaction, as seen from the positive feedback from Grande Centre Point Space Pattaya, launched in 2022.

The company has successfully achieved both income and customer satisfaction and expressed commitment to continuously developing unique projects combined with superior service to welcome tourists worldwide.

Creativity comes to life

Grande Centre Point, in fact, has further stepped up its game and continued to create projects where creativity comes to life. In addition to expanding branches, selecting convenient locations and top travel hubs, and taking pride in impressive hotel design, it incorporates modern technology to suit the current city lifestyle and trends.

Grande Centre Point Surawong Bangkok is inspired by Bangkok’s colonial art culture, where creativity comes to life, and offers a comfortable stay in Bangkok’s central business district with an artistic style. In the center of Bangkok’s living district, close to the city’s significant commercial centers Silom and Sathorn, and within walking distance to the Chaopraya river pier, which is renowned for its greatest galleries, there is always something new to see and experience, from Charoenkrung art installations to shop pop-ups around Talad Noi and locally beloved eateries.

The hotel absorbs the energy of the bustling Silom and Sathorn areas while offering a haven of peace, a tranquil refuge with a relaxing rooftop restaurant, smooth service, and lavish suites with comfortable beds. It offers 399 rooms, beginning with the Deluxe Room, which starts with a 44 sqm offer, allowing visitors to unwind in a contemporary and stylish hotel room with a full-length window overlooking the city. All rooms have king or twin beds, a refrigerator, a 55″-65″ smart TV, a coffee and tea maker, a free minibar fridge, free Wi-Fi, and a 4-piece bathroom with a washlet and a separate tub and shower.

Guests can revel in the cityscape view and book meeting rooms from 53 to 262 sqm. The hotel features an all-day Chinese restaurant, “Hua,” which serves a variety of meals throughout the day, including an Asian-style breakfast, Yaowarat mixed Hong Kong high street lunch, and dinner. Its rooftop restaurant, “Bangrak Grill,” allows guests to experience the new American Steakhouse concept above ground amidst Bangkok’s breathtaking city skyline, with a view of the Chaopraya River. As a 5-star hotel, the property also has an award-winning Let’s Relax Spa, a well-equipped fitness facility with Technogym technology, a sauna, and a sky pool with an iconic Bangkok city view.

‘Grande Your Stay’

Grande Centre Point Surawong Bangkok anchors on the theme, “Immerse in Bangkok soul, where culture meets comfort, aside from the relaxing stay experience with full facilities and modern technology, combined with the experience of Bangkok’s prosperous and well-liked tourist area.” In addition to the service that Grande Centre Point offers, its slogan, “Grande Your Stay,” aims to make a difference for all visitors seeking novel encounters and a variety of perspectives on Bangkok’s appeal.

Grande Centre Point Hotel Group now operates six properties, including Grande Centre Point Ploenchit, Grande Centre Point Ratchadamri, Grande Centre Point Terminal21, Grande Centre Point Sukhumvit 55, Grande Centre Point Pattaya and Grande Centre Point Space Pattaya. Additionally, hotels are being built in three of the best locations for the future.

On November 25, Grande Centre Point Surawong Bangkok opens its doors with a launch promotion that includes breakfast for two for 5,100 Baht and credit that is given in token coins. Guests may call 66 2 0795888 or make a reservation at

Facebook: @gcpsurawong
Line: @gcpsurawong
IG: grandecentrepoint.surawong
Tel. +66 2 079 5888
Fax. +66 2 079 5899
Address: 299 Surawong Road, Surawong, Bangrak, Bangkok, Thailand 10500

Digital Marketing Executive/ Manager(Hotel)

Roles & Responsibilities
  • To ensure hotels with in the Grande Centre Point hotels meet with specified brand standards in respect to their digital presentation via social media and communications
  • To develop digital strategies specific to each hotel, collaborate with digital marketing executive, hotel base to ensure targets and results are driven.
  • Develop and execute social media calendar to develop strong customer relationships, drive revenue generation, prospect, and guest engagement for activities of the hotel.
  • Create a social media strategy and timetable to support hotel activities and collaborate with other operations. Planning, implementing, and monitoring our marketing campaigns across all offline & online channels in alignment with brand voice.
  • To work hands on in respect to driving SEO hotel websites to maximize visitation and conversion. To implement strategy via organic social media to maximize social reach.
  • To develop with hotel teams a paid CPC strategy to drive further opportunity via paid marketing for hotels and implement / monitor and adjust maximize opportunity and minimize cost
  • Create material and artwork for online and offline channels using a variety of media types, including images, videos, artwork, and other kinds of content.
  • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit
  • Work with cluster marketing team to brainstorm new and innovative growth strategies.
  • Manage day-to-day content creation, content post, guest’s questions, and account management.
  • Stand by and attend marketing related events in order to capture the moments for social media content.
  • Oversee and manage all contests, giveaways, and other digital projects.
  • Actively analyze social media performance and competitors, including community growth, competitor’s key focus, and translate it to insight for further action.
  • Assists, manage and coordinate of all approved bloggers, influencers, or media activities
  • Stay up to date with the latest technology and best practices
  • Successful candidate will be based in Bangkok, but able to travel to Pattaya.


  • Results-driven marketer with ability to develop and execute robust and tailored social media plans and activities
  • Strong knowledge of social media and social commerce platforms, including any upcoming tools
  • Excellent copywriting skills in English and Thai, ability to communicate a fun, relatable, and professional tone across posts and messages
  • An expert who is up-to trend in all channels, specifically Facebook, Instagram, LINE, TIKTOK and YouTube.
  • Analytical skills and ability to translate numbers to insight
  • Strong relationship management skills, together with excellent interpersonal and communication skills
  • Computer literate, ability to create, edit artwork, videos, and photos for social media use
  • Good health, mature and pleasant personality, and neat manner
  • Hotel working experience.


Assistant Director of Sales (Corporate)/ Grande Centre Point Surawong

Roles & Responsibilities
  • To pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts.
  • The Assistant to Director of Sales & Marketing may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs.
  • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
  • Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
  • Receives in the hotel any important guests whom he has approached.
  • Negotiates prices with the clients and certified by DOSM.
  • To issued and confirms proposals in writing as a record.


  • Minimum 5-7 years of Sales Management experience in hotel of international standard or 5 star equivalent.
  • Bachelor- s Degree/ Master degree in Hospitality / Business Administration is preferred
  • Skill in developing sales strategies with a long term view.
  • Multi-property sales experience or team leadership experience
  • Good English proficiency, both spoken, written, listening and negotiation.
  • Excellent verbal and written communications skills/ administration / computer skills.
  • Ability to work under pressure, pleasing personality, service mind and good attitude.

Work at : Grande Centre Point Surawong

Sales Manager / Grande Centre Point Surawong

Roles & Responsibilities
  • Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
  • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
  • Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
  • Receives in the hotel any important guests whom he has approached.
  • Negotiates prices with the clients.
  • Confirms verbal proposals in writing.
  • Ensures that all complaints have initiated follow-up action.


  • Minimum 5-7 years of Sales Management experience in hotel of international standard or 5 star equivalent.
  • Bachelor- s Degree/ Master degree in Hospitality / Business Administration is preferred
  • Skill in developing sales strategies with a long term view.
  • Multi-property sales experience or team leadership experience
  • Good English proficiency, both spoken, written, listening and negotiation.
  • Excellent verbal and written communications skills/ administration / computer skills.
  • Ability to work under pressure, pleasing personality, service mind and good attitude.

Work at : Grande Centre Point Surawong

Security Supervisor / Grande Centre Point Surawong

Roles & Responsibilities
  • Previous experience as a security manager
  • Be able to communicate in English
  • Basic familiarity with information security technology


  • Responsible for the daily operation of Security and Safety. Ensure that hotel operations are secure and safe, and in compliance with local regulations pertaining to safety and security, emergency management, loss control; and that its security programs are in place to support a safe environment, minimize liability, increase overall cost effectiveness and to support the property- s Service Standards.

Work at : Grande Centre Point Surawong

Assistant Reservation Manager / Grande Centre Point Surawong

Roles & Responsibilities
  • The Reservation Manager must display effective listening and communication skills, initiative, exercise good judgment and discretion, effective problem solving skills, and display creativity and ingenuity while providing maximum exposure for our hotel and its offerings.
  • To direct, supervise and provide leadership for the reservation team, in conjunction with revenue management efforts to achieve the highest levels of member/guest satisfaction, quality service and compliance with Grande Centre Point policies and procedures while meeting/ exceeding financial goals.


  • Bachelor’s degree required, Business, Sales/Marketing or Hotel Management
  • Graduation from an accredited college or university in an appropriate curriculum and considerable experience related to this class of work including some supervisory experience; or any equivalent combination of training and experience.
  • Minimum 2 years experience as Reservation supervisor or Asst. Manager on a reputed hotel.
  • Ability to effectively manage a staff of 4+ employees. Exceptional customer service skills and professional telephone manners. Excellent communication, written, interpersonal and negotiation skills, with the ability to promote teamwork and willing cooperation. Excellent time management skills ensuring the ability to multitask, motivate and lead staff to meet department’s Service Level Goals. Ability to identify areas of opportunities and readily generate solutions.

Work at : Grande Centre Point Surawong

“Grande Centre Point Space Pattaya” is Thailand’s First Space-Themed Hotel, New Landmark in Pattaya, Impressive Photo Check-In Spot for Aspiring Space Travelers

Grande Centre Point Space Pattaya, a luxury hotel under LH Mall & Hotel, would like to welcome you to an extraordinary stay. Positioning itself as Thailand’s first space-themed hotel, this place is well-equipped with modern technologies. Its guests will feel like they are travelling into space as soon as they step in. Whether you are a foodie, a keen traveler, a family man, a party girl, or a sportive type, you will find what you love at this hotel!

Mr. Kitti Worrabanpott, managing director of LH Mall & Hotel Company Limited, reveals that his firm has intended to develop this hotel as a new landmark for Pattaya out of confidence in the area’s potential. Endowed with unique natural attractions, Pattaya is world-famous. This tourist town features various kinds of recreational activities and the complete range of hospitality services to fulfill every need of tourists from various social / economic statuses.

Grande Centre Point Space Pattaya is Grande Centre Point’s new flagship. As a new landmark, it is a must-visit place for all groups of tourists. Sitting in the heart of vibrant North Pattaya, this hotel has not just well-appointed rooms but also modern facilities for visitors. In its compound are several eateries namely Orbit, Oort Cloud Tearoom, and Sola Luna Rooftop. Also, it hosts Space Convention Centre that can accommodate more than 1,000 people. Featuring latest technologies including 12.48 x 5.40-meter screen, this convention centre is well ready to host parties, recreational events, seminars, and conferences. Grande Centre Point Space Pattaya, moreover, is truly the best in Pattaya for hosting Thailand’s largest space water park and first sea-view onsen.

Mr. Paween Kobboon of Palmer and Turner (Thailand) Company Limited, which is in charge of the hotel’s architectural design, says the signature of this hotel is rooted in space-travel concept. Inspired by this theme, all parts of the hotel are reminiscent of space. From the bird’s eye view and also from the front, the hotel really looks like a space shuttle. Such design is visible even from a distance.

The hotel’s front exterior is covered with materials that can move in response to blowing wind and decorated with curved lines. These features symbolise modernity and a firm focus on the future. So, guests will feel like stepping into the new realm or the spacecraft once they are inside. Interestingly, all rooms offer a view of sky, the sea, and stars. Guests therefore are bound to enjoy the landscape and feel completely relaxed here.

Mr. Boonchai Sakulthamrak of Green Architects Company Limited, which designed the hotel’s landscape architecture and water park, elaborates that Thailand’s first space-themed hotel has more than 80,000 square metres of utility space. As the landscape is also designed based on space theme, exciting lighting is displayed during the night to replicate the mesmerizing colors of space and to attract visitors.

Mr. Thanawat Sukhaggananda of Interior Vision Company Limited, which decorated the hotel’s rooms and common areas, says decor places a strong emphasis on premium-hotel standards, stylish flair, and the integration of fresh designs and modern technologies. Exuding luxury, hotel rooms offer comfort and convenience while celebrating space-travel theme. As guests lie down on their bed, th glittering constellations will greet them from the decorative ceiling. Blue light from fiber-optic circuit is also visible and goes well with aurora-like lamplight from bedside table, paving way for guests to enjoy a truly relaxing night.

The hotel has 490 Space Rooms & Suites, all of them designed like accommodation on spacecrafts. Their space size ranges from 45 to 133 square meters each. Every of these wellequipped units has a private balcony and a sea view too.

Space Water Park at this hotel is vast. Spanning over 12,000 square meters, it has four zones. Mountain zone features Cave Pool and Jungle Jacuzzi. Flying Rock zone offers fun adventures to both adults and kids with giant sliders – one measuring five metres in height and the other being eight metres tall. Space Pirate Beach zone, meanwhile, presents artificial beach and waves plus space pirate. The other zone, Planet, is designed for family time where guests can do various activities together. In this zone are kids’ pool and mini golf course.

Another big highlight of the hotel is Astro Club. Kids can enter the club to explore various creative and learning activities, and have fun with space-related games. Sky Pool of the hotel is the highest pool in Pattaya, thus being a perfect spot to enjoy the beautiful view of Pattaya Bay during sunset. Gravity Fit Club, meanwhile, is fully-equipped with exercise equipment, tech-enabled machines, and health innovations. Let’s Relax Onsen & Spa, which occupies more than 3,000 square meters, is the first 360° sea-view onsen in Thailand. Better still, it has popular spa-treatment / Thai massage programs for interested customers.

Terminal21 unveils the new lifestyle metropolis on the bank of the Chao Phraya River “Terminal21 Rama 3” with six highlights inspired by world’s famous tourist destinations expecting to welcome over 3.5 million customers by the end of 2022

Bangkok (20 October 2022) Terminal21, a shopping mall operated by LH Mall & Hotel Co Ltd (LHMH), a subsidiary of Land and Houses Plc (LH), unveils a new definition of a lifestyle metropolis with the opening of Terminal21 Rama 3. Located on the bank of the Chao Phraya River on the area of 140,000 sqm under the investment budget of 6.0 billion baht, Terminal21 Rama 3 is inspired by six world’s renowned tourist destinations including Caribbean Village, English Village, Italian Village, French Village, Japanese Village, and San Francisco Village. With a target of 3.5 million customers by the end of this year or around 50,000 people per day aiming particularly at office workers, families and tourists, the shopping mall also splashes a budget of 50 million baht for entertainment activities to fulfill the happiness and vibrant experiences that respond to every lifestyle.

Mr. Prasert Sriuranpong, Managing Director of Terminal21, Fashion Island, and The Promenade under LH Mall & Hotel Co., Ltd. (LHMH), a subsidiary of Land and Houses Plc (LH), said “In the past years, Terminal21 has implemented marketing strategies through activities and campaigns to boost more spending and services among customers. We are determined to offer new and ultimate experiences that respond to all lifestyles – shopping, dine&wine, traveling and entertainment – all in one place. We also aim to create new Customer Experiences in order to expand our customer base to the young generation and to target specific customers at specific locations through marketing and communication activities where the online and offline worlds are connected. We have received positive feedback from customers, especially in terms of the overall image of the shopping mall.”

Recently, the company made an investment of 6.0 billion baht to create a new lifestyle metropolis with the opening of Terminal21 Rama 3. Strategically located on the new Central Business District (CBD) covering the area of 16 rais or 140,000 sqm on the bank of the Chao Phraya River, Terminal21 Rama 3 serves as a lifestyle metropolis where all magic moments happen. With the Neoclassical interior design and architecture, the shopping mall is inspired by unique highlights from six world’s famous tourist destinations including Caribbean Village, English Village, Italian Village, French Village, Japanese Village, and San Francisco Village. Awaiting customers are chilling and relaxing atmosphere as well as colourful and happy experiences responding to all lifestyles. The seven-storey shopping mall comprises the area of 40,000 sqm for tenants and two-storey parking spaces catering to a maximum of 2,000 vehicles. Anchor tenants include Tops Supermarket (1,700 sqm), SF Cinema (8 cinemas on the area of over 5,000 sqm), The Fitness Platinum (2,000 sqm), Meta H hi-tech boxing gym, Harborland children’s indoor playground (800 sqm), food market (1,500 sqm) featuring over 200 leading street food vendors such as Jok’s Kitchen (aka Jok Toh Diew), Chai Grilled Squid, Yoo Fishball, Sarinthip Thai crispy crêpe, and many more. The shopping mall’s Pier21 food center covering the area of over 2,300 sqm is also packed with over 33 famous restaurants including Sri Yan Beef Ball, Worachak Kua Gai, Plaeng Nam Boiled Rice, and Jae Hong with prices starting from 25 baht. Furthermore, there are more than 250 units of fashion, beauty, IT, and lifestyle stores including Uniqlo, EVEANDBOY, and Muji to provide a number of alternatives for customers.

Mr. Prasert added that “We have prepared a marketing budget of 50 million baht to organize more than 10 colorful marketing campaigns from October until December in celebration of the shopping mall’s opening and of the upcoming New Year. The campaigns will be implemented alongside commercial and public relation media such as billboards, LED screens, television as well as all online and social media channels to create public recognition among customers. We would like to invite customers to enjoy the ultimate experience at the lifestyle metropolis and indulge themselves in campaigns such as the Grand Opening to mark the opening of the shopping mall from 20 October to 30 November. Special discounts, promotions, and credit card deals as well as New Year celebration campaigns will also be available from December onwards.”

“We are confident that Terminal21 Rama 3 will be able to create a new phenomenon of perfect lifestyle shopping in the neighborhood given the strategic location surrounded by positive factors essential for the management of a growing shopping mall including the population of over one million, a bridging area between Bangkok, Rama 3 and Thonburi’s business and residential districts with more than 43 offices with 60,000 workers; 5,000 houses and condominium units home to one million residents; and 44 hotels with a total of more than 5,300 rooms catering to 4,800 businesspersons and tourists per day. Moreover, there is also a plan to expand the BTS Grey Line from Phra Khanong – Rama 3 – Tha Phra and Thong Lor – Vacharaphol. The shopping mall expects to have up to 3.5 million customers or around 50,000 people per day including office workers, tourists and families.” Mr. Prasert included.

LH Mall & Hotel Launches the New “Mixed-Use” Flagship Project in North Pattaya’s Prime Location Marking Its First Hotel & Shopping Complex outside Bangkok

In the fourth quarter of this year, LH Mall & Hotel Group is ready to anchor on the heart of North Pattaya with the premier “mixed-use” flagship project with 6,000 million baht in values. This is an ever-evolving mix of hotel-shopping complex outside Bangkok designed to perfectly accommodate shoppers from locals and tourists alike with full-optioned spaces and facilities on the 52,800 sq.m. (33 Rai) area in total.

Mrs. Suwanna Buddhaprasart, Chief Executive Officer, LH Mall & Hotel Co., Ltd. revealed “Completed value of 6,000 million baht, this remarkable flagship project at Pattaya is considered the No. 2 “mixed-use” project of LH Mall & Hotel Group after the success of Terminal21 Centre at Asok, Bangkok. On around 52,800 sq.m. (33 Rai), space features Grande Centre Point Hotel with a cozy 396-guest room, an over 6,000-sq.m. water park, and dedicated meeting and function rooms to facilitate the premium market. Adjacent to the hotel, Terminal21 Pattaya, a 6-floor shopping center fits in the compatibility of cinema, supermarket, Pier 21 Food Hall, and more than 500 famous shops. The premier landmark sets forth in the heart of North Pattaya which can be reached through three main accesses, i.e., North Pattaya Road, Pattaya 2 Road, and Phettrakul Road.

LH Mall & Hotel Co., Ltd. strongly believes in Pattaya’s high potential for investment and its reputation as the genuinely world-class resort destination with the unique natural resource. World-famous for its nightlife and activity-filled seafront, Pattaya area including Koh Larn, Koh Krok, and Koh Sak has plenty to serve the countless tourist’s demand. Not only beach walk, scuba diving, snorkeling, water sports and numerous recreational activities, this resort city hosts to a beguiling range of attractions to explore, such as Sanctuary of Truth, Ripley’s Believe It or Not!, EasyKart, Pattaya Elephant Village, Mini Siam, Pattaya Floating Market, Underwater World Pattaya, and so on. This local tourist authority establishes itself as a significant complex that has everything covered for every group of tourists with every lifestyle and every income class. In the second year of operation, LH Mall & Hotel Co., Ltd. targets the occupancy rate at Grande Centre Point Pattaya will reach 88% with more than 50,000 visitors daily at Terminal21 Pattaya.

Mr. Prasert Sriuranpong, Managing Director, LH Mall & Hotel Co., Ltd. the developer of Fashion Island Shopping Mall, Terminal21 Asok, Terminal21 Korat, The Promenade and Life Center, disclosed “The Terminal21 Pattaya is the first long-term project invested by Land and Houses Group in regional province market. Terminal21 Pattaya, the brand new 6-story landmark homes seven SFX theatres, the 24-hour Foodland Supermarket on 2,000 sq.m. ample space, Pier 21 food court on 2,500 sq.m. with more than 30 selective food stands. The floor areas of the shopping mall are 180,000 sq.m. in total. The maximum clique airport-theme mall that brings the whole world into one destination is ready to offer shoppers the next level of shopping sensation that serves every lifestyle with ‘Market Street’ ambiance. The design is inspired by the essence of world’s top six shopping destinations comprised of Paris, London, Italy, Tokyo, San Francisco, and Hollywood. The six zones connected through a 39-meter freestanding escalator, the longest one in Thailand’s shopping centers. Also, stunning from afar with an over 250-meter extended airplane parking on a runway next to the mimicking Pattaya beach setting, this destination is expected to attract more than 50,000 visitors daily.

Mr. Kitti Worrabanpott, Managing Director, LH Mall & Hotel Co., Ltd. added “Grande Centre Point Hotel, a 32-floor five-star hotel with its eccentric interior design under “A Journey of Discovery” concept, is a cozy holiday destination for captivating unforgettable moments and ideal photos as souvenirs back home.

Next to the remarkable Dolphin fountain roundabout of North Pattaya, the rising 32-storey Grande Centre Point Pattaya is adjacent with direct access to Terminal21 Pattaya Shopping Mall. This is the highlight destination with tons of activities and fully equipped facilities to offer for business, family, honeymooners, and leisure travelers around the world. Each of the 396 Deluxe rooms and suites throughout the property located on the 11th floor and above, provides the panoramic sea view to the invigorating city as a unique complementary which guests can enjoy through the floor-to-ceiling windows and a private balcony. With the exquisite interior design in classic deep blue to the ocean blue accent, the rooms and suites throughout the property exude a zodiac sign character. After dimming down the lights at bedtime, guests are lulled to sleep by the soft glow of starlight. In keeping with the Grande Centre Point brand’s principles of comfort and convenience, each room and suite comes with the following amenities as standard. Free Wifi connection is available throughout the hotel. The ice making and vending machine are 24- hour available on every floor. Self-service welcome coffee, tea, and juice at the lobby. Free soft drinks and snacks replenished daily in every guestroom. The hotel adds on special features for ultimate relaxation and entertainment all day comprises of the “Space” theme Water Park with full-facility on the 6,000 sq.m. area, together with three pools with sliders, Jacuzzi, and the safety but splashy Kids’ pool. Also, an outdoor observatory deck extension, The Sky Bridge offers another level of photographing experience for family, friends, and honeymooners. One more strength of the Grande Centre Point Pattaya is the meeting and function venues for every occasion. Seats up to 300 pax per each port, these 7 exclusive convertible meeting room with floor-to-ceiling windows allows the meeting delegates to enjoy the cozy atmosphere through the natural light and the spectacular view of the city. Not only for the seminar and recreational activities, but the event area can also be converted to multi-function. Such as Amphitheatre, a formal theatre-style setup to an official conference to a private barbeque party, the glamorous banquet for groups sized up to 150 pax, casual high tea party in the afternoon with picnic-basket catering which the delegates can grab and go to the favorable corner either on the tea table or the picnic lawn. For dining experience, the two restaurants including ‘Waves & Wind,’ the main restaurant serve up the exclusive breakfast on request and all day dining in the views of the water park and greenery garden; and The Sky 32, the rooftop restaurant on the 32nd storey above Pattaya Bay. Over delicious cuisine, this is the perfect spot to watch 180-degree panoramic view of the sunset sky turning nightly blue with the glittering lights of the whole Pattaya skyline. Guests can witness the extraordinary beauty of Pattaya as never before.”

The Grande Centre Point Group of hotels has set its revenue target for 2019 of over 3,000 million baht, an increase from 2018 by 20%. With a yearly occupancy rate registering at 88%, the sign appears to continue this year in well-grown of the overall tourism and hotel business trend. The customer base is from the Asian region including China, Japan, Hong Kong, Korea, Singapore and Taiwan. The group also expects to reach more customers from the Middle East and the US.

“Recently, LH Mall & Hotel Co., Ltd has operated Terminal21 Asok, and four hotels in Grande Centre Point chain including Grande Centre Point Ratchadamri, Grande Centre Point Ploenchit, Grande Centre Point Terminal 21, Grande Centre Point Sukhumvit 55, altogether with Terminal21 Pattaya and Grande Centre Point Pattaya which soon to be opened at late October 2018. A significant proportion of the Group’s property interests at 60:40 shows the profit made from the hotel chain is higher than the shopping centers’ profit. As just only one mall of the Group put in a trust fund, the interest from shopping centers are counting from the sales area management of Fashion Island, The Promenade and Terminal21Korat. At the year end, Terminal21 Pattaya will be completely opened and not added to the trust fund. We estimate that total shopping center property turnover will increase to 45%. However, business growth rate is not the main concern. Our true purpose is to build up a long-run sustainability by getting LH Mall & Hotel Co., Ltd registered in the Stock Exchange of Thailand.” concluded Mrs. Suwanna.

Thai-owned Grande Centre Point Group of Hotels Celebrates 10th Anniversary Focusing on Customer’s Satisfaction as the Key to Success

Grande Centre Point Group of Hotels revealed last year’s revenue of more than 2,200 million baht with ever-increasing revisit rate, reflecting customer’s satisfaction. Careful study of consumer’s behavior and quick response to the needs of customers contribute to the success during its one-decade operation.

Mrs. Suwanna Buddhaprasart, Chief Executive Officer of LH Mall & Hotel Co., Ltd., revealed that the Grande Centre Point Group of four hotels boasts 2017 annual revenue of over 2,200 million baht, an increase from 2016 by 30%. With an occupancy rate registering at 85%, the growth is likely to continue this year in light of the favorable trend of the overall tourism and hotel business. The Group has set its revenue target for 2018 at 2,400 million baht with major customers from Japan, Hong Kong, China, Singapore, Korea, Taiwan, Malaysia as well as UAE and USA.

At present, the Group has four hotels in operation including Grande Centre Point Ratchadamri, Grande Centre Point Terminal 21, Grande Centre Point Ploenchit and Grande Centre Point Sukhumvit 55 which has just been open in late 2017. The Group has a plan to open another hotel – Grande Centre Point Pattaya – in the fourth quarter of this year. It will be the Group’s first hotel outside Bangkok and with its completion, the Group will have five properties with a total of 2,100 rooms at service.

Mrs. Suwanna said that Grande Centre Point Group’s operation has been successful since its inception a decade ago. Its key to success is its service that can answer the very needs of customers. The Group has enjoyed ever-growing occupancy and room rates every year. Moreover the Group’s revisit rate is among the top comparing to leading hotels worldwide.

“It is true that hotel business is nowhere new but we reinvent our strategies to focus more on service quality and what the customers will receive. We carefully study the needs of customers and then design our service to answer them in order to create impression every time they come to stay with us, and we never rest in finding what they will possibly need in the future,” said Mrs. Suwanna.

The major strength of hotels in Grande Centre Point Group is location. All hotels are situated in the heart of Bangkok, not far from department stores, shopping area, central business and entertainment districts such as Asoke, Siam, Sukhumvit, Silom and Wittayu with easy access to BTS and MRT stations. One of the many outstanding features is the hotel’s fully-equipped common area and spacious rooms, which are meticulously decorated in modern Thai style – simply elegant and functional.

“We always think of every single detail of our guest’s desire and provide them with all needed amenities. We are the first to provide free Internet WIFI in all area for our guests. Drinking water in the hotel’s room is offered beyond the standards of other hotels. Free in-room snacks and beverages are also offered with more to come every day. To offer our customers convenience at the first touch point, we have improved our website to be user-friendly and optimized for all devices. We continue to develop every channel for our customers to give them lasting impressions,” concluded Mrs. Suwanna.